Q. Why don't I see a choice of sizes for a particular ring?
Answer: If a ring may be ordered in different sizes or may be sized, the "Size" or "Size This Ring" popup box will appear allowing you to select a different size.
Q. What does Approximate (Approx) Size mean?
Answer: This refers to the stock size for a ring which can vary as much as a full size larger or smaller.
Q. If I select a ring that says Approx Size in the Specifications and that does not have options to select a size or size this ring, is there a way to find out what actual finger sizes are available?
Answer: Yes. Send an email to firstname.lastname@example.org with the SKU, size you need and if applicable the color. We will check on it for you.
Q. If I select a size when the popup box is labeled "Size This Ring", will it be returnable?
Answer: No. Sized rings are not returnable. See the Shipping and Returns page for additional information on our Return Policy.
Q. Do you have bands that may be engraved?
Answer: Yes. They are located on the engraved rings page. You can also get there from the design your own ring page. (Bands and rings that may be engraved have See Also links to the Engraving page.)
Q. How do I select the proper ring size when there are both Size and Size This Ring options?
Answer: If the size you want appears in the Size popup box, select it then select N/A in the Size This Ring popup box.
Answer2: If the size you want does not appear in the Size popup box, select the closest size in the Size popup box then select the size you want in the Size This Ring popup box.
Q. I see a ring that I like but it is not the color metal that I want. How do I find out if it comes in the metal that I want?
Answer: Click on the ring then select More Info or click on the picture. You will see popup boxes for Color, Size and/or Size This Ring. Check the Color one, if available, for the metal/color that you want. If you don't see it, you can also email email@example.com or call 800-962-6698 ext 1 to double check.
Q. If I don't see the size I need in the Size This Ring box, is it possible to request another size?
Answer: Yes. Many of the rings may be sized smaller or larger than the sizes given. Email firstname.lastname@example.org to check on availability.
Q. What forms of payment do you accept?
Answer: Visa, Mastercard, American Express, Discover, Paypal and US postal service money orders. For money orders, mail the money order and a copy of the order details to the address given on the contact us page. The order will be processed once the money order clears.
Q. Is financing available?
Answer: Subject to credit approval, Paypal offers Bill Me Later. When you checkout through Paypal, select Bill Me Later for your payment choice. For information, call Bill Me Later customer support at (866)528-3733 .